Privacy Policy

Last updated: June 5, 2026

LinkDuka is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

Information We Collect

Personal Information

  • Name and phone number
  • Account credentials (encrypted)
  • Financial information (account balances, transactions)
  • M-Pesa transaction data
  • Profile information and preferences

Automatically Collected Information

  • Device information (type, operating system, browser)
  • IP address and location data
  • Usage data (features used, time spent, clicks)
  • Log data and cookies

How We Use Your Information

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and activities
  • Detect, prevent, and address technical issues and fraud
  • Provide personalized content and recommendations

Data Security

We implement appropriate technical and organizational security measures:

  • 256-bit SSL encryption for data transmission
  • Encrypted data storage
  • Regular security audits and penetration testing
  • Access controls and authentication measures
  • Employee training on data protection

Your Rights

Under the Kenya Data Protection Act, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

Contact Us

If you have questions about this Privacy Policy:

  • Phone: +254721702698
  • Email: [email protected]
  • Address: Astrol Office Block,Thika Road, Nairobi, Kenya
This privacy policy is compliant with the Kenya Data Protection Act, 2019 and GDPR standards.

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