Online shop + M-Pesa

Free Online Shop with M-Pesa in Kenya

Give Kenyan buyers a mobile catalogue and a clear payment path without commissioning a custom ecommerce website.

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Seller setup

How to set up your online shop + m-pesa on LinkDuka

Follow the steps for this business type, then review each request or order before confirming the work.

  1. Add your products

    Add accurate details, a clear KES price, strong images, and the buyer information you need.

  2. Share your shop link

    Use one LinkDuka URL across WhatsApp, Instagram, TikTok, Facebook, Google, and SMS.

  3. Track orders and payment

    Manage the customer, payment state, and next fulfilment step from the dashboard.

Seller playbook

What the page must answer before a buyer acts

A useful online shop answers the questions that normally slow down a Kenyan sale: what is available, how much it costs, what the buyer receives, where delivery or service happens, and what to do next.

Put catalogue, prices, delivery terms, and M-Pesa checkout on the page. Local detail is more useful than repeating the word Kenya: mention the counties you actually serve, realistic delivery options, and local suppliers only when those facts are true for the business.

FAQ

Online shop + M-Pesa: common questions.

Is the online shop really free to create?

Yes. You can list products and publish your shop link on LinkDuka's free plan, then move to a paid plan only once you need more capacity.

How many products can I list?

Add as many products as you sell, and group them into categories once your catalogue grows past a handful of items.

Can customers browse without creating an account?

Yes. Anyone with the shop link can browse, choose a product, and pay - there is no sign-up step for buyers.

Can I add variants like size or colour?

Yes. List each variant so buyers pick the right option before they pay, instead of asking you first.

How do I see which orders have been paid?

Every order shows its payment status on your dashboard, so you fulfil paid orders without chasing screenshots.

Can I show delivery details and stock?

Yes. Add delivery areas, fees, and timing, and mark items out of stock, so buyers know what they will get and when before they pay.

How do customers know when new stock arrives?

Update the listing as soon as new stock is in, then share the shop link again on WhatsApp or social media so followers see what is new.

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