Choose Till for simpler sales
Best for retail, restaurants, salons, boutiques, pharmacies, hardware, and social selling where the customer buys a clear item or service.
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Compare the likely monthly cost of an M-Pesa Business Till and your Paybill arrangement, then choose the payment flow that fits your customers and business records.
Choose the right payment flow
For a shop counter, salon service, food order, or product sold through WhatsApp, a Business Till is usually the clearest customer journey: choose Buy Goods, enter the Till number and amount, then pay. Safaricom describes Business Till as suitable for retail businesses that collect from customers regularly.
Paybill is a stronger fit when the payment must carry a reference, such as a student number, tenant account, invoice number, subscription, or member contribution. Its charges can differ by merchant tariff arrangement, so a useful comparison needs the actual cost confirmed in your Paybill agreement.
Best for retail, restaurants, salons, boutiques, pharmacies, hardware, and social selling where the customer buys a clear item or service.
Best for bills, recurring collections, institutions, and any business that needs to match each payment to a customer account or invoice.
Sources: Safaricom's business payment options and Business Till tariff. Confirm current terms directly with Safaricom.
A Buy Goods Till is designed for straightforward customer purchases, while a Paybill is designed for collections that often need an account number or payment reference. The best option depends on how customers pay and how you reconcile those payments.
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